. Contacting Server'. Welcome to the official BlackBerry Support Community Forums. Then use the Enterprise Activation Readiness tool. Enterprise activation failed server is not responding. Wireless Enterprise Activation failed: Server is not. Remove the user from the blackberry server. Get a BlackBerry ID to login to numerous BlackBerry apps, sites and services. BlackBerry Enterprise Server Good Solutions WatchDox AtHoc Enterprise Identity. BlackBerry® Enterprise Server 5.x and. Identifyin g and troublesho oting enterprise activation issues. Identifying and troubleshooting enterprise activation. Unable to Complete Enterprise Activation on a RIM BlackBerry. BlackBerry Enterprise Server 4.0. Scroll to and select 'Wireless Sync' field.
The BlackBerry smartphone shows 'Activating', 'Retrying', or 'Contacting Server. activation process, the BlackBerry. tab of the BlackBerry Server. . Activation stuck on Contacting Server. The wireless enterprise activation process. When the BlackBerry Enterprise Server verifies that the IT policy.
Black. Berry Enterprise Server (BES) Activation on your Black. Berry Device. Overview: MDaemon Pro version 1.
Get BlackBerry support. BlackBerry Enterprise Server Good Solutions. BlackBerry network & enterprise activation status details.
BlackBerry Enterprise Server (BES) Activation on your. USB cable and wireless activation. wireless BlackBerry device activation password' and when.
Black. Berry Enterprise Server (BES) designed exclusively for distribution and use with MDaemon. BES makes it possible for MDaemon users to synchronise their MDaemon/World. Client email, calendar, and other personal information management (PIM) data with their Black.
Berry smartphones. BES also makes it possible for you to set security policies for user devices and even erase a device should it be lost or stolen. You don't require a BES contract on your device to utilise this functionality - a BIS contract is all that is needed. MDaemon's BES features include: No need for third- party sync clients. Each user's data is synchronized using software already present on all Black. Berry devices. MDaemon Email (including mail folders) is synchronized with the device in both directions. Therefore whether mail is read, moved, deleted, etc.
Two- way Calendar synchronization. For example, if you create a new appointment, set a reminder, or modify an appointment on either the device or within Outlook Connector or World. Client it will be synchronised in both places.
Two- way contacts, tasks and notes synchronisation. Meeting scheduling supports free/busy status of attendees. Global Address Book lookup when composing emails.
Enterprise Activation: In order to begin using MDaemon's BES features an account must "activate" a Black. Berry device with MDaemon. The steps to achieve this are detailed below and you can also watch a You. Tube video here that details the process - http: //www. HG0v. HWan. 62g. In MDaemon: 1. Choose Setup - > Mobile Device Management and ensure 'Enable Black.
Berry Enterprise Server' is ticked: 2. Click Ok. 3. Choose Accounts - > Account Manager and double click on the user you are activating the Black. Berry for. 4. Choose 'Black. Berry Enterprise Server' and tick 'Black. Berry enable this account': 5. Click Ok. Initial steps on the user's Black.
Berry: 1. Disable or remove any third- party sync clients (eg. Sync. JE or Funambol) that are currently being used to sync data with this MDaemon account. If the device is configured to use the Black.
Berry Internet Service (BIS) to get email from the account, go to the devices 'Email Setup' and remove that account. If there are any existing calendar entries on the device it's important that you either wipe the device or reset the calendar (you can do this by opening the calendar, clicking OPTIONS and then selecting RSET).
If you don't do this existing calendar data on the MDaemon server may not be sent to the device. It's important the above steps are followed to ensure that duplicates of email, calendar or other PIM data don't occur on either the device or the MDaemon server. Depending on the device and operating system installed, activation may delete all data on the device, restoring it to its default settings before synchronizing it with MDaemon.
For this reason, before activating the device you should use Black. Berry Desktop Manager or some other means to backup or export any data that the user does not wish to lose. Activating the Black.
Berry smartphone: There are two methods available for activating your Black. Berry device - "Over the Air" (OTA) activation or wired activation via USB cable and wireless activation. OTA activation is only available on Black. Berry smartphones that include a 'Enterprise Activation' option under Menu - > Options - > Advanced Options on the Black. Berry device: This option is typically only present on devices that have been initially shipped for BES functionality by the Telco.
If you don't have an 'Enterprise Activation' option on your Black. Berry, then you will need to follow the 'Wired Activation' steps below. OTA Activation: 1.
In MDaemon choose Accounts - > Account Manager - > {username} - > Black. Berry Enterprise Server. Tick 'Enable Black. Berry device synchronisation'. Choose 'Set wireless Black.
Berry device activation password' and when prompted add an activation password of your choosing. On the Black. Berry device go to the 'Enterprise Activation Screen' (Menu - > Options - > Advanced Options - > Enterprise Activation): 5. Enter the MDaemon account's email address and the Activation Password you just created (note this isn't necessarily the same as the email account password unless you made them the same). Press 'Menu' and then 'Activate': Your Black. Berry device will now begin it's activation process which may take a few minutes. After the process has completed it will be paired with the users MDaemon account and data will synchronise with it. Wired Activation: 1.
In World. Client login as the user that you are activating the Black. Berry for. Please note that Wired Activation requires you login to World. Client using Internet Explorer version 6 or later - other browsers are not supported. Choose Options - > Black. Berry Management.
Allow the Active- X control to install and run when prompted: 4. Add the World. Client URL you visited as a trusted site in Internet Explorer under Tools - > Internet Options - > Security.
Plug your Black. Berry device into the computer you've logged into World. Client through using a USB cable. Click Activate Device under 'Wired Activation'. When you see "Wired activation complete. You may disconnect the USB cable. Enterprise activation will continue on the device." disconnect your Black. Berry from the computer.
Your Black. Berry device will now begin it's activation process which may take a few minutes. After the process has completed it will be paired with the users MDaemon account and data will synchronise with it. Synchronising Mail Folders: When your Black. Berry device is activated, your MDaemon account's Inbox and folder list will be synchronized with your device automatically.
You can use the 'Folder Redirection' options on the Black. Berry device to specify the mail folders that you wish to synchronise with MDaemon, or you can tick the Push to Black. Berry checkboxes next to the desired folders within World. Client at Options - > Folders. Synchronising historic data to your Black. Berry: At Setup - > Black.
Berry - > Black. Berry BES - > Options - > Synchronization Options you can specify how much historical email and calendar data is passed to the Black. Berry. Ports required for BES functionality: BES only requires outbound access to the Internet on TCP port 3. No specific inbound ports need to be opened.
Activation stuck on Contacting Server. I am trying to activate two phones on the BES, both of them get stuck on: Activating email. Contacting server.. The error message is, "The Black. Berry Enterprise Server has not responded to your activation request"2 Different Phones - a Curve and a Torch 9.
Different Carriers. Different Email addresses. BES service active on both phone carriers.
Blackberry Manager 4. There are 1. 0 or so accounts already setup on the BES, but I didn't set those ones up. I inherited this admin task from someone else, and have never used it before. Is there a link that has the exact steps I need to take to setup a new user from beginning to end? All I have done is add the email in the manager and set an activation password.
Then I try to go to the enterprise activation on the phone, and that's where it runs into problems. I haven't seen this mythical . Is it supposed to show up under messages? I would greatly appreciate any help, I'm getting quite frustrated with this.